Frequently Asked Questions

We accept credit/debit card and PayPal payments.

If you have chosen DPD or Fedex as your delivery method, you will receive an email with tracking information when your order is dispatches.

Please refer to our Delivery & Returns page for our delivery options.

To request a return, please contact our customer service team on or call 01207 500 050.

To become a trade account customer, please complete our online request form and a sales representative will be in touch.

To request a trade account, please complete our online Request a Trade Account form and a member of our team will contact you.